Best Practices for Messaging with a candidate
Follow the tips below on how best to message candidates.
To secure top talent on the platform, your Company should follow these communication standards. Effective messaging leads to faster hiring and better engagement with Remote Team Members (RTMs).
1. Work Smarter with TemplatesThe most effective way to communicate with candidates is by using Messaging Templates. This ensures you provide consistent information while saving hours of manual typing.
💡 Recommended Templates:
2. Communication Standards
- Intro (Outbound): Use this for talent you want to invite to apply.
"Hi, my name is [Your Name], I am with [Company]. We noticed your profile and would like you to apply to our [Job Name] position."
- Acknowledgment (Inbound): Send this immediately after a candidate applies.
"Thank you for applying for our [Job Name] role. We will be reviewing your application within 3 business days."
- The 24-Hour Rule: Candidate interest drops sharply if they don't hear back within 24 hours. Aim to respond within a couple of hours whenever possible.
- Check Notifications: Click the Bell Icon (top right) 2–3 times a day to catch new messages instantly.
- Set Clear Deadlines: When asking a candidate for a task (like a video resume), always give a specific deadline (e.g., "Please submit this within 48 hours").
💡 Manage Applications in Bulk
Do not waste time moving candidates one by one. Use Bulk Moves to change stages (e.g., "In Review" or "Interview") for multiple applicants simultaneously to stay organized and efficient.
Learn how to move applications in bulk →Review these verified resources for Messaging:
If you have any further questions or need additional assistance please don't hesitate to reach out to our team.
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