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Help Center
Companies
Companies
General
Payment
Taxes
Timesheet
Dispute
Time Off
Hiring Process
Termination Process
Job Posting
Reporting
Interviews
Workspaces
Remote Team Members
General
Affiliate Program
Payment
Hiring Process
Timesheet
Time Off
Taxes
Dispute
Gold Glove
Interviews
Account Verification
General
Login
Notifications
Email
Password
Companies
Connecting virtual talent from across the globe to meet your business needs.
General
How to Check if a Remote Team Member Has a Video Profile on VPM Solutions
How to Edit Your Company Account on VPM Solutions
How to Share Your Website and Social Media
Getting Your Company Profile setup
Navigating Your Company Account on VPM Solutions
Why should I add web and social media
How to Upload a Video as a Company
How do I manage my Remote Team Member?
Can I Invite a Remote Team Member to My Company Account?
Best Practices for Creating a Company Profile
Best Practices For Training Your Remote Team Member
Supported Countries for Companies
Key Performance Indicators (KPIs) for Property Management
Re-inviting a Deleted Member in VPM Solutions
Can I invite someone who does not have a VPM Solutions profile to a job?
How to Adhere to the Non-Circumvention Policy as a Company
Understanding Jobs Tab
How to set up companies that you can service / Work in multiple companies
Can I see a list of Remote Team Members and their hourly rates all at once?
How do I update my Remote Team Member's Hourly Rate?
Is there a way I can see if my contractor is looking for another job on the VPM Platform?
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Payment
A Remote Team Member forgot to log their time. How should we handle this?
How to add or update Company Payment Information
Accepted Payment Methods for VPM Solutions
Understanding VPM Solutions' Payment Process
How to Retry your payments.
Handling Mistaken Payments to Remote Team Members
How Do I Pay My Remote Team Members and What Does It Cost?
I Cannot See All the Timecards?
Adding payout method for Referral Payments
Can I Send a One-Time Payment or Bonus to a Remote Team Member?
How to view time logs & approve, decline, and dispute times
How to decline your Remote Team Member's One-Time-Payment
Payment Options for Multiple Companies
Can I Use My Bank Credits to Pay My Remote Team Member?
What to Do When your Company Payment Fails After Multiple Retries
Understanding the Company Platform Fee and How it Works
What is the payment timeline for a One-Time Payment?
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Taxes
What are the tax implications when hiring a Remote Team Member?
Do I have to send a 1099 to U.S. based Remote Team Members?
Do I Need to Send a 1099 to VPM or to My Contractor?
Timesheet
Can I limit the number of hours a Remote Team Member can work per week?
What happens if I forget to approve a timesheet?
Can I delete a Time Card?
How Do I Review Time Cards?
How do I know when a virtual team member has entered time?
Can I Approve a Timecard That I Previously Disputed?
Can I View All Timecards for All Jobs at Once?
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Dispute
What happens when I dispute a time card?
Can I deny a time card?
Time Off
PTO and Holiday Guidelines for Companies Working with Remote Team Members
Hiring Process
When can I reach out to a Remote Team Member?
How to Guarantee Applications to Your Job Posting
Best Practices for Messaging with a candidate
How do I contact a candidate?
Can candidates contact me?
What do the job statuses mean?
Can I review an applicants social media accounts?
How to Repost a Closed Job
Is there a way I can see if a contractor already has a job on the VPM Platform?
How Do I Hire a Candidate I Like?
I received an application, now what?
How do I find top-rated talent?
Understanding the "Position Filled with VPM" Note in Job Applications
Using VPM Solutions as a Payment Platform for Your VA
Hiring a VA Who Already Has a Job on the VPM Platform
Can I schedule a future pay raise for one of my VAs?
Accidentally Declined an Applicant – How Can I Invite Them to Reapply?
How do I accept and review an applicant?
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Termination Process
How do I terminate or close a job?
Job Posting
How to Post a job
What are the different english proficiency levels?
What is a workspace?
When should I use Part-time and Full-time?
Can I select more than one job category?
What does short-term and long-term mean?
I posted a job, now what?
I have a specific person I would like to invite to a job. Can I do that?
How to use the VPM Academy During the Application Process
Can I edit a job that has already been posted?
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Reporting
Payment History
Understanding the Reporting Section
Interviews
Interviews: How it works within the VPM Platform
Workspaces
Adding a manager to a Workspace
How to create a Workspace
How to Transfer a Job Between Workspaces
How do I add or remove users from a workspace
Why Can’t I View My Company Workspaces? I’m Seeing Different Workspaces
Navigating Your Job Workspace After Job has been closed
Unable to Access a Workspace
I want to see all jobs in a specific workspace.
How to invite members into the workspace
I deleted a workspace by mistake is there a way to get it back
I cant see all the workspaces?
How do I add a manager to a workspace?
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