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Companies
General
Payment Process
Taxes
Timesheet
Dispute
Hiring Process
Termination Process
Job Posting
Reporting
Workspaces
Profile Setup
RTM Management
Company Referral Program
Payment Method
Messaging
Remote Team Members
General
Affiliate Program
Payment
Timesheet
Time Off
Taxes
Dispute
Gold Glove
Interviews
Profile Setup
Applications
Payout Method Setup
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Email
Password
Miscellaneous
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Help Center
Companies
Companies
General
Payment Process
Taxes
Timesheet
Dispute
Hiring Process
Termination Process
Job Posting
Reporting
Workspaces
Profile Setup
RTM Management
Company Referral Program
Payment Method
Messaging
Remote Team Members
General
Affiliate Program
Payment
Timesheet
Time Off
Taxes
Dispute
Gold Glove
Interviews
Profile Setup
Applications
Payout Method Setup
General
Email
Password
Miscellaneous
Companies
Connecting virtual talent from across the globe to meet your business needs.
General
How to Share Your Website and Social Media
Navigating Your Company Account on VPM Solutions
Supported Countries for Companies
Key Performance Indicators (KPIs) for Property Management
Can I invite someone who does not have a VPM Solutions profile to a job?
Understanding Jobs Tab
How to set up companies that you can service / Work in multiple companies
Understanding the Platform Fee and How it Works as a Company
PTO and Holiday Guidelines for Companies Working with Remote Team Members
What do the job statuses mean?
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Payment Process
Understanding VPM Solutions' Payment Process
How to Retry your payments.
Handling Mistaken Payments to Remote Team Members
How Do I Pay My Remote Team Members and What Does It Cost?
How to add One-Time Payment to a Remote Team Member?
How to decline your Remote Team Member's One-Time-Payment
Payment Options for Multiple Companies
What to Do When your Company Payment Fails After Multiple Retries
What is the payment timeline for a One-Time Payment?
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Taxes
What are the tax implications when hiring a Remote Team Member?
Do I have to send a 1099 to U.S. based Remote Team Members?
Do I Need to Send a 1099 to VPM or to My Contractor?
Timesheet
What happens if I forget to approve a timesheet?
Can I limit the number of hours a Remote Team Member can work per week?
Can I delete a Time Card?
How Do I Review Time Cards?
How do I know when a remote team member has entered time?
Can I Approve a Timecard That I Previously Disputed?
Can I View All Timecards for All Jobs at Once?
How Do I review Upcoming Payroll
A Remote Team Member forgot to log their time. How should we handle this?
How to view time logs & approve, decline, and dispute times
I Cannot See All the Timecards?
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Dispute
What happens when I dispute a time card?
Can I deny a time card?
Hiring Process
Suggested Items to Gather
How to Guarantee Applications to Your Job Posting
Can I review an applicants social media accounts?
Is there a way I can see if a contractor already has a job on the VPM Platform?
How Do I Hire a Candidate I Like?
I received an application, now what?
How do I find top-rated talent?
Understanding the “Position Filled with VPM” Note in Job Applications
Using VPM Solutions as a Payment Platform for Your Virtual Assistant
Hiring a VA Who Already Has a Job on the VPM Platform
Accidentally Declined an Applicant – How Can I Invite Them to Reapply?
How do I accept and review an applicant?
Hiring for Attitude Assessment for Companies
Search by Hiring for Attitude for Company
Setting Job Preference to Full Time or Part Time (for Companies)
How to Move Applications in Bulk for Companies
Using Preferred and Unpreferred Filter
Search by DiSC Profile
Interviews: How it works within the VPM Platform
How to Check if a Remote Team Member Has a Video Profile on VPM Solutions
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Termination Process
How do I terminate or close a job?
Job Posting
How to Post a job
What are the different english proficiency levels?
When should I use Part-time and Full-time?
Can I select more than one job category?
What does short-term and long-term mean?
I posted a job, now what?
How to Invite a Remote Worker to a Job
How to use the VPM Academy During the Application Process
Can I edit a job that has already been posted?
How to Repost a Closed Job
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Reporting
Payment History
Understanding the Reporting Section
Workspaces
Adding a manager to a Workspace
How to create a Workspace
How to Transfer a Job Between Workspaces
How do I add or remove users from a workspace
Why Can’t I View My Company Workspaces? I’m Seeing Different Workspaces
Navigating Your Job Workspace After Job has been closed
Unable to Access a Workspace
I want to see all jobs in a specific workspace.
How to invite members into the workspace
I deleted a workspace by mistake is there a way to get it back
I cant see all the workspaces?
How do I add a manager to a workspace?
Re-inviting a Deleted Member in VPM Solutions
What is a workspace?
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Profile Setup
Why should I add web and social media
How to Edit Your Company Account on VPM Solutions
Getting Your Company Profile setup
How to Upload a Video as a Company
Best Practices for Creating a Company Profile
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RTM Management
How do I manage my Remote Team Member?
Can I Invite a Remote Team Member to My Company Account?
Best Practices For Training Your Remote Team Member
Can I see a list of Remote Team Members and their hourly rates all at once?
Is there a way I can see if my contractor is looking for another job on the VPM Platform?
Can I schedule a future pay raise for one of my VAs?
How do I update my Remote Team Member's Hourly Rate?
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Company Referral Program
Adding payout method for Referral Payments
Referral Program for Companies
If I am a Business Owner, can I refer a Remote Team Member?
Payment Method
How to add your Company Payment Information
Accepted Payment Methods for VPM Solutions
Updating Your Company’s Payment Method: Step-by-Step Guide
Messaging
How to Create and Use Messaging Templates
Best Practices for Messaging with a candidate
How to use messaging feature
How do I contact a candidate?
Can candidates contact me?
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