Companies
Connecting virtual talent from across the globe to meet your business needs.
General
- Supported Countries for Companies
- Key Performance Indicators (KPIs) for Property Management
- Can I invite someone who does not have a VPM Solutions profile to a job?
- Understanding Jobs Tab
- How to set up companies that you can service / Work in multiple companies
- Understanding the Platform Fee and How it Works as a Company
- PTO and Holiday Guidelines for Companies Working with Remote Team Members
- What do the job statuses mean?
- How to Adhere to the Non-Circumvention Policy as a Company
- How Does VPM Differ From Other Placement Service Companies?
- Cyber Liability Insurance & Technology Errors & Omissions (Tech E&O) Insurance
- How to Share Your Website and Social Media
- Navigating Your Company Account on VPM Solutions
Payment Process
- How to add One-Time Payment to a Remote Team Member?
- How to decline your Remote Team Member's One-Time-Payment
- Payment Options for Multiple Companies
- What to Do When your Company Payment Fails After Multiple Retries
- What is the payment timeline for a One-Time Payment?
- Understanding VPM Solutions' Payment Process
- How to Retry your payments.
- Handling Mistaken Payments to Remote Team Members
- How Do I Pay My Remote Team Members and What Does It Cost?
Taxes
Timesheet
- Can I delete a Time Card?
- How Do I Review Time Cards?
- How do I know when a remote team member has entered time?
- Can I Approve a Timecard That I Previously Disputed?
- Can I View All Timecards for All Jobs at Once?
- How Do I review Upcoming Payroll
- A Remote Team Member forgot to log their time. How should we handle this?
- How to view time logs & approve, decline, and dispute times
- I Cannot See All the Timecards?
- What happens if I forget to approve a timesheet?
- Can I limit the number of hours a Remote Team Member can work per week?
Dispute
Hiring Process
- Can I review an applicants social media accounts?
- Is there a way I can see if a contractor already has a job on the VPM Platform?
- How Do I Hire a Candidate I Like?
- I received an application, now what?
- How do I find top-rated talent?
- Understanding the “Position Filled with VPM” Note in Job Applications
- Using VPM Solutions as a Payment Platform for Your Virtual Assistant
- Hiring a VA Who Already Has a Job on the VPM Platform
- Accidentally Declined an Applicant – How Can I Invite Them to Reapply?
- How do I accept and review an applicant?
- Hiring for Attitude Assessment for Companies
- Search by Hiring for Attitude for Company
- Setting Job Preference to Full Time or Part Time (for Companies)
- How to Move Applications in Bulk for Companies
- Using Preferred and Unpreferred Filter
- Search by DiSC Profile
- Interviews: How it works within the VPM Platform
- How to Check if a Remote Team Member Has a Video Profile on VPM Solutions
- Suggested Items to Gather
- How to Guarantee Applications to Your Job Posting
Termination Process
Job Posting
- I posted a job, now what?
- How to Invite a Remote Worker to a Job
- How to use the VPM Academy During the Application Process
- Can I edit a job that has already been posted?
- How to Repost a Closed Job
- How to Post a job
- What are the different english proficiency levels?
- When should I use Part-time and Full-time?
- Can I select more than one job category?
- What does short-term and long-term mean?
Reporting
Workspaces
- Adding a manager to a Workspace
- How to create a Workspace
- How to Transfer a Job Between Workspaces
- How do I add or remove users from a workspace
- Why Can’t I View My Company Workspaces? I’m Seeing Different Workspaces
- Navigating Your Job Workspace After Job has been closed
- Unable to Access a Workspace
- I want to see all jobs in a specific workspace.
- How to invite members into the workspace
- I deleted a workspace by mistake is there a way to get it back
- I cant see all the workspaces?
- How do I add a manager to a workspace?
- Re-inviting a Deleted Member in VPM Solutions
- What is a workspace?
Profile Setup
RTM Management
- How do I manage my Remote Team Member?
- Can I Invite a Remote Team Member to My Company Account?
- Best Practices For Training Your Remote Team Member
- Can I see a list of Remote Team Members and their hourly rates all at once?
- Is there a way I can see if my contractor is looking for another job on the VPM Platform?
- Can I schedule a future pay raise for one of my VAs?
- How do I update my Remote Team Member's Hourly Rate?