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Remote Team Members
Companies
General
Payment Process
Taxes
Timesheet
Dispute
Hiring Process
Termination Process
Job Posting
Reporting
Workspaces
Profile Setup
RTM Management
Company Referral Program
Payment Method
Messaging
Remote Team Members
General
Affiliate Program
Payment
Timesheet
Time Off
Taxes
Dispute
Gold Glove
Interviews
Profile Setup
Applications
Payout Method Setup
General
Email
Password
Miscellaneous
Troubleshooting
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Help Center
Remote Team Members
Companies
General
Payment Process
Taxes
Timesheet
Dispute
Hiring Process
Termination Process
Job Posting
Reporting
Workspaces
Profile Setup
RTM Management
Company Referral Program
Payment Method
Messaging
Remote Team Members
General
Affiliate Program
Payment
Timesheet
Time Off
Taxes
Dispute
Gold Glove
Interviews
Profile Setup
Applications
Payout Method Setup
General
Email
Password
Miscellaneous
Troubleshooting
Remote Team Members
Discover virtual job opportunities across the globe.
General
How do I search for a job?
How can I see any information about a Company?
How can I hide or show my profile?
How to Take DiSC, Internet Speed test and English exam on VPM
How to Adhere to the Non-Circumvention Policy as a Remote Team Member.
Can I get a Certificate of Employment from VPM?
Understanding Fees at VPM Solutions
What is VPM Academy?
How to Use VPM Academy to Get a Job
How do I know if a company has a video profile?
Countries that are supported by payment process on VPM.
How to download your Proof of Income
Legal Holidays in the USA, Mexico, and the Philippines That May Delay Payments
What happens if I update my bank account information? When will the change take effect?
Can I message a company before applying for a job?
Possible Interview Questions
How to Search for Jobs
Hiring for Attitude Assessment for Remote Team Members
What is the Importance of a Video Resume?
What is a Remote Team Member (RTM)?
Do I need experience to be a Remote Team Member?
Why Should I Have a Video Resume?
Why isn't my Country listed?
How UTC Time works
How can I delete my account?
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Affiliate Program
How often are affiliate program payouts made?
What is the Affiliate Program For Remote Team Members
Resolving Referral Sign-Up Issues on VPM Solutions
When Is the Commission Paid Out for the Referral Program?
How Much Do I Earn from a Referral?
Can I Receive a Commission Even If I Don’t Have a Job?
Why Your Affiliate Commission Hasn't Been Released Yet
Can I Refer a Company as a Remote Team Member?
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Payment
When Should I expect Payment
VPM payment Status
Payment Onboarding Video - Assistants
Payment: Questions
Stripe Escalation Process for Delayed Transactions
What Does the “Add Payment Information” Email Mean?
How UTC Time Affect Payments
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Timesheet
How do I enter Time Logs?
How to Remove a Time Log
What happens if I forget to submit my time before the cutoff date?
Can I modify a time card that has already been submitted?
I work nights. Can I log time over multiple days?
Which time format should be used when entering hours?
How do I know if my time was approved?
I entered an incorrect time card. Can I edit or delete a time card?
Understanding Pay Status in Quick View
I forgot to log my time. How do I ensure I get paid?
I forgot to enter time before the company closed the job. What should I do?
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Time Off
What Holidays (if any) do I get off?
Paid Time Off (PTO) and Holidays for Remote Team Members
Taxes
Understanding Tax Documentation for Non-U.S. Contractors
Tax Compliance for Virtual Assistants in Mexico
US Based: W-9
How to get your 1099
How to Properly Fill Out Your Tax Information
1099 Form Eligibility and Income Documentation
What tax responsibilities do I have as a Remote Team Member?
Do I pay taxes on the referral commission?
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Dispute
How will I know if my company manager disputed one of my time cards?
I have a dispute about how much I got paid. What should I do?
Gold Glove
How to complete additional info requirements
What does it mean when my application asks for additional info?
I received a notification, but don't know where to go.
Can I re-record a video?
Why do I need to answer the 5 questions?
What's the difference between Video "Resume" and Video "Interview" and why do I need to do both?
What happens if I'm not selected for a Gold Glove job?
What is the Gold Glove scoring matrix?
How to take the recommended courses?
Can I skip the video interview?
How do I record the video interview?
How do I update my notification preference?
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Interviews
Interviews: How to Utilize The Interview Section in VPM
Profile Setup
How do I edit my account after I create it?
How to upload a PDF and a video resume
Why is my resume document not uploading?
How do I update my Skills?
How to complete your profile
How can I change my hourly rate on my profile
Setting Job Preference to Full Time or Part Time
What to put in your Profile in the About section as a Remote Team Member
Best practices for setting up a Remote Team Member profile
4 Steps to Standing Out and Getting a Contract
Get Started Video (Remote Team Member)
Best Practices for Creating a Video Resume
VPM Self Interview vs Video Resume: What You Need to Know
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Applications
Why is my Application Submit button greyed out?
Can I submit multiple applications? Am I allowed to hold more than one job?
Application Tracking System for Remote Team Members
How do I apply for a job?
How to adjust my hourly $ rate on my application.
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Payout Method Setup
What Type of Banks Should a Remote Team Member Use?
What is a BIC code and who needs one?
Additional identification needed for Stripe Verification(Mexico).
Adding your Payout Information
What is a CLABE number?
How to create your STRIPE Connect Account
How to update your bank account, change your country, and modify your currency settings.
How to Verify Your Stripe Account on VPM
Can I Use a Bank Account from a Different Country?
How to Add / Update Your bank account
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