Companies can only contact candidates once there is an active job connection. This ensures that communication happens within the context of a legitimate job opportunity.
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When can I message a candidate?
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Candidate applied to your job (whether invited or not):
Messaging becomes available and you can start the conversation. -
Candidate was only invited (has not applied):
Messaging is not available yet. Ask them to apply to your job to enable messaging.
How to message a candidate (after they apply)
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Go to Jobs → open the job that’s in Hiring.
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Open the Applicants tab.
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Find the candidate and click the message icon (or open their application and click Message).
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Type your message and send. The candidate can now reply.
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The company must send the first message. Candidates cannot contact you until you reach out.
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If you don’t see the message option, confirm the job status is Hiring and that the candidate has submitted an application.