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I forgot to log my time. How do I ensure I get paid?

If you accidentally forgot to log your time as a Remote Team Member, there are still ways to make sure you get paid for your completed tasks.

Option 1: Add the missing hours in the current workweek

If you realize that you forgot to log time before the current workweek ends, simply add the missing hours to the current workweek. This ensures that your payment will be processed during the next pay period as usual. Make sure to proactively inform your Company about the added hours so they are aware of the correction.

Option 2: Request a One-Time Payment

If you missed logging hours for a previous workweek or if the job is already closed, you can request a one-time payment from your Company. This payment will cover the hours you didn't log but worked. Be clear about the date, duration, and tasks completed during the missed hours to avoid any confusion during processing.

💡 Important Note: A One-Time Payment is not an instant payment; it follows the billing cycle in which it was added on.
Best Practices & Reminders
  • Time Log Deadline: Always be mindful of your deadlines. Most systems allow you to log time only for the current workweek or open jobs. Once the workweek ends or a job is closed, the time log might be locked.
  • Communication: Prompt communication with your Company is key. If you forgot to log time, inform them immediately about the situation and the hours worked.
  • Documentation: Keeping personal records of your daily work hours and tasks can be helpful in case of a missed time log.
Contact Support

If you have any questions or are in need of assistance, please submit a ticket via our support channel.

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