TIP: The first thing you should do with any disputed time is to review your timesheets to ensure they are correct. Secondly, reach out to your Employer to discuss the disputed time.
The billing period is Monday - Sunday. Times are auto-approved Sunday at 4:59 AM UTC.
A dispute window opens on Monday following a billing period.
If a dispute is not resolved and the time card is not approved within the dispute window the Virtual Team Member will not get paid for that disputed time within the current billing period.
If a dispute is resolved after the dispute window, the time card status will update to Approved and be paid out the next billing period.