If a Remote Team Member forgets to log time, it’s important to ensure they are compensated accurately. Here are two options to handle this situation:
Option 1: Allow the Remote Team Member to add the missing hours in the current workweek
If the Remote Team Member realizes they missed logging time during the current workweek, they can add those hours before the pay period closes. Once the hours are logged, they can be included in the next pay cycle as usual. It’s a good practice to review and approve the added hours to ensure accuracy.
Option 2: Process a One-Time Payment for the missed hours
If the missed hours are from a previous workweek or if the project is already closed, the Remote Team Member won’t be able to log time retroactively. In this case, you can process a one-time payment equivalent to the missed hours. Make sure the Remote Team Member provides the following details for clarity:
- Dates when the work was completed
- Number of hours worked
- Tasks or deliverables completed during those hours
Key Considerations:
- Timelog Deadlines: Ensure Remote Team Member is aware of timelog deadlines. Time entries are generally allowed only within an open workweek. Once the workweek ends or a project is closed, timelogs cannot be updated.
- Clear Communication: Encourage Remote Team Member to inform you promptly if they miss logging hours. This helps prevent delays in processing payments.
- Record Keeping: Maintaining clear records of logged time and processed one-time payments can prevent future discrepancies.
In all cases, the payment for missed hours will be included in the next pay period after the hours are logged or the one-time payment is approved.
Note: When a job is closed, the remote team member can no longer enter timelog. However, the company can still send a one-time payment for any unpaid hours.