A Remote Team Member forgot to log their time. How should we handle this?

A Remote Team Member forgot to log their time. How should we handle this?

If a Remote Team Member forgets to log time, it's important to ensure they are compensated accurately. Here are two options to handle this situation:

If the Remote Team Member realizes they missed logging time during the current workweek, they can add those hours before the pay period closes. Once logged, they are included in the next pay cycle as usual. It is good practice to review and approve these hours to ensure accuracy.

If the missed hours are from a previous workweek or if the project is already closed, the Remote Team Member cannot log time retroactively. In this case, you can process a one-time payment for the equivalent amount. Ensure they provide:

• Dates when the work was completed
• Number of hours worked
• Tasks or deliverables completed

• Timelog Deadlines: Time entries are generally allowed only within an open workweek. Once the workweek ends or a project is closed, timelogs cannot be updated.
• Clear Communication: Encourage RTMs to inform you promptly of missed hours to prevent payment delays.
• Record Keeping: Maintaining clear records prevents future discrepancies.

Related Resources

Explore other articles within the Timesheet sub-category:

• What happens if I forget to approve a timesheet?
• Can I limit the number of hours a Remote Team Member can work per week?
• How Do I Review Time Cards?
• How Do I review Upcoming Payroll?
• Can I delete a Time Card?

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