If you've referred someone to VPM Solutions using your referral link, but their profile isn't appearing under your referrals, it's possible they registered without using your link correctly.
To address this, please follow these steps:
1. Submit a Support Ticket
- Visit the VPM Solutions Contact Page.
- Create a support ticket detailing the situation. Include:
- Your full name as registered on the VPM platform.
- Your VPM email address.
- Your referral’s full name.
- Your referral’s VPM email address.
2. Request Your Referral to Submit a Support Ticket
- Ask your referral to submit a separate support ticket confirming they were referred by you. They should provide:
- Their full name as registered on the VPM platform.
- Their VPM email address.
- A brief explanation of their sign-up process and acknowledgment of your referral.
3. Review Process
- Once both tickets are submitted, the support team will forward the request to the Development Team for further review.
- The review process typically takes 3 to 4 business days.
Important Notes
- Ensure all provided details are accurate to avoid delays in processing your request.
- If the referral was valid but the link was accidentally bypassed during registration, the Development Team can potentially update the referral status, but this is not guaranteed.
By following this process, you can resolve referral sign-up issues effectively.
For more helpful information, please visit the VPM Solutions Help Center.