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Help Center

Virtual Assistant

Virtual Assistant

Discover virtual employment opportunities across the globe.

Whom do I contact if I don't get paid or the payment is late?

What is the probability of getting a job on VPM Platform?

Why will my Resume document not Upload?

Why is my Application Submit button greyed out?

General

What tax responsibilities do I have as a virtual assistant?

Do I need experience in Property Management?

What are the requirements to upload my profile?

How do I navigate my messages as a Virtual Assistant?

How do I search for a job?

Navigating My Account: Virtual Assistant

How do I edit my VA account after I create it?

How can I hide my profile?

How can I see any information about an employer?

How to upload a PDF and a video (Virtual Assistants)

On my Time Sheet do i add my lunch break?

How do I update my Skills?

How do I know if an employer has a video resume?

Tips to help you succeed in the interview.

Do the companies do background checks?

How to Write a Cover Letter.

Video resume example.

How to be successful as a virtual assistant.

Do I need my own office setup (computer, phone, etc)?

Do I need to have experience working as a Virtual Assistant?

How do I create a Virtual Assistant account?

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Affiliate Program

What is the affiliate (referral) program?

How often do you pay out on the affiliate program?

Payment

I forgot to enter time before the company closed the job. What should I do?

Updating your Billing/Bank Information

How can I change my hourly rate on my profile

How do I add bank information if I am a virtual assistant living outside the United States?

VPM payment status

What is a CLABE number?

What is a BIC code and who needs one?

I have a dispute on how much I got paid, what do I do?

The employer did not pay me, what can I do?

Do I get overtime?

How much do I get paid?

What if the business owner wants to pay me a bonus? How can they pay me?

How often will I get paid?

How do I get paid?

Countries that are supported by payment process on VPM.

Can I use PayPal?

How to create your STRIPE Connect Account

I got an email that says error processing your payment

How do I know when I received a pay increase?

What Is A Currency Conversion Fee?

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Hiring Process

VPM TalentMatch algorithm

What to put in your Profile in the About section as a Virtual Assistant.

Best Practices for filling out a VA Profile

Can I message the company before I have applied for a job?

How do I apply for a job?

How do I know if I am selected for an interview?

Possible Interview Questions

How to adjust my hourly $ rate on my application.

I have applied for a job but no one has contacted me?

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Timesheet

I entered an incorrect time card. Can I delete a time card?

How do I know if my time was approved?

How do I enter time?

Can the VPM Solutions time card account for overtime or bonus?

How do payments work for VA?

What hour format is used when entering time.

I work nights. Can I log time over multiple days?

When do time cards need to be submitted

How Do I Fill out my Timesheet?

Can I modify a time card that has already been submitted?

Do I still get paid if an employer does not approve my time card?

How do i add my hours so i can get paid?

What happens if I forgot to submit time prior to cut off date?

How to delete a time log

Time Card Statuses

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Time Off

What Holidays (if any) do I get off?

Taxes

How to get your 1099

Tax Compliance for Virtual Assistants in Mexico

Do I have to pay taxes?

US Based: W-9

Non-US Based: W-8BEN

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Dispute

My employer disputed one of my time cards, what do I do now?

My employer keeps disputing and declining my time cards. What can I do?

My employer disputed my time card, will I still get paid?

How will I know if my employer disputed one of my time cards?