If you referred a colleague using your referral code but suspect they may have signed up directly without using the code, you can request a review through VPM Solutions.
Steps to Dispute the Referral Sign-Up:
-
Submit a Support Ticket
-
Go to VPM Solutions Contact Page.
-
Create a support ticket explaining the situation. Be sure to include:
-
Your name as registered on the VPM platform.
-
Your email address.
-
The name and email address of the referral.
-
-
-
Referral Confirmation Ticket
-
Ask your referral to submit a separate support ticket confirming the situation.
-
Their ticket should include:
-
Their name as registered on the VPM platform.
-
Their email address.
-
A brief explanation of their sign-up process.
-
-
-
Ticket Review Process
-
Once both tickets are submitted, the support team will forward the request to the Development Team for further review.
-
The review process typically takes 3 to 4 business days.
-
Important Notes:
-
Ensure all provided details are accurate to avoid delays in processing your request.
-
If the referral was indeed valid but accidentally bypassed the code during registration, the Development Team will update the referral status accordingly.
By following this process, you increase the likelihood of a successful resolution to your referral dispute. For additional inquiries, contact VPM Solutions support through their official website.