Understanding the Platform Fee and How it Works as a Company

Introducing a New Option for Companies

VPM Solutions now offers an optional feature that allows companies to contribute to the platform fee. There's no requirement to opt in, and if you choose to contribute, you can do so at any point, not just when a virtual assistant starts their role.

Our platform gives companies the tools to grow smarter and faster all while staying cost-effective. That's why the 10% platform fee is applied to Remote Team Members, not to companies, to use the platform. This enables zero-cost access for companies while providing infrastructure and support services that benefit both parties.

The 10% platform fee paid by Remote Team Member plays a key role in keeping the VPM Solutions platform free and accessible for companies. By placing the fee structure on the RTM side, you maintain full control of your staffing costs. There are no hidden charges or subscription fees, allowing your team to source, hire and grow without budget surprises.

Beyond free access to companies, the platform fee also fuels continuous innovation. It enables our team to invest in ongoing technology enhancements that improve speed, reliability and usability. In addition, it supports built-in security and compliance features that protect sensitive business information and ensure smooth collaboration between companies and their virtual teams.

Why Should You Consider Contributing?

While the RTM pays the 10% platform fee, VPM Solutions offers companies the flexibility to cover part or all of the fee. This optional contribution can be a strategic move that can improve team stability and performance.

• Reward Without Renegotiation: Provide your RTM with a pay raise without changing the agreed upon contracted rate just by offsetting a portion of the platform fee.
• Minimize Turnover Costs: Contributing helps retain skilled RTMs longer, preserving your investment and reducing disruption.
• Improve Productivity and Reliability: Remote Team Member who feel supported tend to be more engaged and dependable.
• Strengthen Team Culture: Signals to your RTM that you value their role, building trust and a collaborative dynamic.

Contact Support

If you have any questions or are in need of assistance, please submit a ticket via our support channel.

You can also reach out directly to your Account Manager for assistance.