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Welcome To Wingspan

Our Payment Processor Update

VPM Solutions has officially switched our primary payment processor from Stripe to Wingspan!

We made this important change to ensure better and more specialized support for all of our Remote Team Members.

What You Need to Know Payout Timeline
Q: Will my payout timeline change with Wingspan?
No. The only change is that your payouts will now come from Wingspan instead of Stripe.
Q: When will this take effect?
This will take effect by the end of the year. We will notify you via in-app notifications and emails as to when this will begin.
Q: How will I know that this has taken effect?
You will know the switch is complete when you see the updated payment provider listed on your bank statement.
Fees & Costs
Q: Will there be any change in fees?
No. Nothing will change other than the payout provider.
Account Setup & Verification
Q: How long does it take to set up my Wingspan account?
Account setup takes less than 5 minutes to complete.
Q: What do I need to do?
Update your Wingspan information. After that, you have no further action items. You will receive a small micro deposit, which confirms that your bank account is linked to the new payout provider.
Q: Why am I receiving a micro deposit in my bank account?
We are sending a micro deposit to confirm your banking details are correct. This small test transaction ensures your future payouts are routed to your account.
Q: Can you transfer my payout information from Stripe to Wingspan?
No, they are two separate platforms that do not communicate with each other, and for your security, we do not store that information, which is why you need to re-enter it.
Q: Will Wingspan issue tax documents or withhold taxes when I provide my Tax ID to set up my payout method?

Only U.S. citizens who meet the minimum earning threshold will receive tax documentation (Form 1099) at the end of the year. Non-U.S. contractors do not receive tax filing forms.

Setting Up Your Payout Method

When you set up your new payout method in Wingspan, the system will prompt you to enter your Tax ID. We want to be completely transparent about what this means for you:

  • Strictly for Verification: Your Tax ID is used solely for standard identity verification to ensure your funds are routed to the correct person.
  • No Tax Implications: Providing this ID does not change anything regarding your taxes. VPM Solutions and Wingspan do not withhold taxes from your payouts.
Q: Will I still be able to see my payout history from Stripe after the switch?
Yes. All of your previous payout information will remain stored directly within the VPM platform.
What This Means For You

The most important thing to know about this switch is that nothing changes regarding your day-to-day work.

  • Your time tracking process remains exactly the same.
  • Your communication and daily tasks with your clients do not change.
  • The only difference is that you will now receive your payouts through Wingspan instead of Stripe.
  • Account setup takes less than 5 minutes.
Adding Your Wingspan Account

Follow the interactive step-by-step guide below to securely set up your new payout method in Wingspan.

We Are Here to Help

If you have questions about incorrect bank details, login problems, account verification, or missing payouts, our support team is ready to assist you.

Contact VPM Support