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Welcome to Wingspan: The Company Guide

Our Payment Processor Update

VPM Solutions has officially switched our primary payment and billing processor from Stripe to Wingspan!

We made this important change to ensure better and faster support for both companies and remote team members.

Business as usual: Your process for reviewing and approving time logs remains exactly the same. Your communication and daily tasks with your remote team members do not change. The only difference is that your weekly invoices and contractor payouts will now be processed through Wingspan instead of Stripe.

What Does This Mean For Me?
Q: Will this change the billing timeline?
No, your weekly billing timeline/cycle will remain the same as it is today. The only difference is it will process through Wingspan.
Q: Are there any changes to the fees?
No, everything remains the same. The only difference is the payment will be processed through Wingspan moving forward once the change takes effect.
Q: When will this take effect?
This will take effect in the next 30 days. There are no further action items at this time. You will receive in-app notifications and an email detailing when this will go live for your account and when to add your new payment method.
Account Setup
Q: How long does it take to set up my Wingspan account?
Adding your new payment method takes less than 5 minutes to complete.
Q: Can you transfer my payment information from Stripe to Wingspan?
No. Stripe and Wingspan are separate platforms that do not share financial data. VPM Solutions does not store any sensitive information, which is why you will need to add your payment information for Wingspan.
Q: After I've updated my payment information, what do I need to do?
Nothing. There are no further action items once your account is linked.
Q: Where do I add my new payment information?
To add your payment method, .
Adding Your Company Billing Method

Follow the interactive step-by-step guide below to securely set up your new payment method in Wingspan.

15 STEPS

1. The first step is to open VPM Solutions and click Company

2. Click Settings

3. Click Payment

4. Click Add Payment Method under Wingspan.

5. Click Continue

6. Enter your credit card number, expiration date, CVC, and ZIP code.

7. Click Continue

8. You've successfully added your payment method.

9. Click Continue

10. To add another card repeat the same process.

11. Click Add new payment method

12. Click Continue

13. You can now select which card to set as default payment method.

14. Once your primary card is selected
Click Save changes

15. That's it. You're done.

Here's an interactive tutorial

https://www.iorad.com/player/2765261/How-to-Add-your-Payment-Method-in-Wingspan



Next step

We Are Here to Help

If you have questions about updating your billing details, viewing past invoices, or managing your Wingspan transition, our support team is ready to assist your Company.

Contact VPM Support