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What happens if I forget to submit my time before the cutoff date?

The Cutoff Rule

If you forget to add hours during a previous pay period and the pay period closes, you are no longer able to add time cards. To receive payment for the time you forgot to add as a Remote Team Member (RTM), you can do one of the following:

  • Add Extra Time: You can compensate for the missing hours by adding extra time in the current work week. Make sure to inform your Company to avoid having it declined.
  • One-Time Payment: Request your Company to create a one-time payment and process it in bulk for the time cards that were not submitted. Keep in mind that even if a one-time payment is added by your Company, it will still follow the same payment timeline, meaning it will be carried over to the next pay period.
Adding a New Time Log Submitting the Compensated Time Log
*IMPORTANT: It is your responsibility to enter your hours on a daily basis. If you forget, your payment will be delayed.
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If you have any questions or are in need of assistance, please submit a ticket via our support channel.

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