Handling Mistaken Payments to Remote Team Members

If you mistakenly paid a remote team member for extra hours and the dispute window has closed, the payment will be processed and cannot be reversed.

Recommended Actions:

  1. Communicate with the Team Member: Reach out to the remote team member as soon as possible to discuss the mistake and arrange an adjustment.

  2. Adjust Future Payments: If the team member agrees, you can deduct the overpaid amount from their next scheduled payment.

  3. Document the Agreement: Ensure that the adjustment is documented and agreed upon by both parties to avoid future misunderstandings.

  4. Prevent Future Errors: Double-check timesheets and payments before the dispute window closes to avoid similar mistakes.

Additional Support: If you require further assistance, please contact the payroll or support team for guidance on handling the situation effectively.