Most disputes are simply due to a remote team member entering incorrect time. If this is the case, simply dispute the time card. Your remote team member will be alerted to edit their time log.
If the dispute is something other than entering incorrect time, reach out to your virtual team member for a resolution.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **7 STEPS
1. The first step is to open VPM and click Company
2. Click Jobs
3. Choose the remote team member whose time log you would like to view.
4. Click Time Logs
5. Click the 3 dots to view more options
6. Click Dispute if the entry requires editing or adjustment. This action will alert your remote team member to revise their time log.
7. That's it. You're done.
- The billing period is Monday - Sunday. Times are auto-approved Sunday at 4:59 AM UTC.
- A dispute window opens on Monday following a billing period.
- If a dispute is not resolved and the time card is not approved within the dispute window the time card will changed to a declined status and not get paid.