What is a virtual assistant?

A virtual assistant completes administrative tasks from a remote location. The specific duties of a virtual assistant can vary from administrative to technical, depending on the person's skill set. Virtual assistants can work as independent contractors or with staffing agencies. Some assistants work with one company while others contract with different employers simultaneously. Common tasks performed by a virtual assistant include:
  • Taking calls and managing schedules
  • Bookkeeping
  • Handling customer support
  • Building and updating databases
  • Conducting research
  • Creating social media profiles
  • Developing marketing material using graphic design skills
  • Performing basic proofreading and editing on internal and external documents