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How to Retry your payments

How to Retry Your Payments

There are times when a Company payment fails to process. This is primarily due to a recent change in your credit card details or your bank temporarily placing a spending limit on the account.

Fortunately, it is easy to manually retry a payment directly from your dashboard to ensure your Remote Team Member gets paid for their hard work!

Step-by-Step Instructions
  1. Navigate to the Payment Quick View tab.
  2. Click into your Processing tab within the reports.
  3. Locate and click the "Retry Charges" button.
🚨 Troubleshooting Tip: If retrying the payment through the dashboard doesn't work, you can use the link below to troubleshoot the issue further:

What to Do When Your Company Payment Fails After Multiple Retries
Interactive Guide: Retrying a Payment

Follow the interactive tutorial below to quickly navigate to your failed payments and retry your charges.

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

Related Resources

Explore other verified articles within the Payment Process category to successfully manage your payroll:

How Do I Pay My Remote Team Members and What Does It Cost? Understanding VPM Solutions' Payment Process What is the Payment Timeline for a One-Time Payment? Can I Limit the Number of Hours a Remote Team Member Can Work Per Week? Payment Options for Multiple Companies
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If you have any questions or are in need of assistance, please submit a ticket via our support channel.

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