If you cannot access a workspace in VPM Solutions, it may be due to permission settings, incorrect user roles, or system configurations. Follow the steps below to troubleshoot and resolve the issue.
Troubleshooting Steps
1. Check Your User Role
Ensure that you have the correct permissions assigned by your administrator.
If your role does not include access to the workspace, request an update from your account admin.
2. Verify Workspace Assignments
Navigate to your Workspace Settings to confirm your access.
If the workspace is not listed, you may need to be manually added.
3. Contact Your Company Owner to Modify Permissions
If you believe your access is restricted due to permissions, reach out to your Company Owner to request access.
Only users with admin rights can update permissions for a workspace.
4. Clear Cache and Try Again
Sometimes, browser cache issues can prevent access. Try clearing your cache and reloading the page.
