Understanding Your Payment Journey
Payment Status Definitions
Tracking the status of your earnings is essential for every Remote Team Member (RTM) and Company. Your dashboard provides real-time updates as your time logs move from submission to bank deposit.
Payment Status Definitions
- Pending Approval: The time log has been submitted and is currently awaiting review and approval from the Company.
- Approved: The Company has accepted the time log, and it is scheduled for the next payment cycle.
- In Dispute: The Company has raised a question or concern regarding the log. No payment will process until the dispute is resolved.
- Processing: Your company's payment has been initiated and is being processed.
- Paid: The payout has been transmitted to your registered bank account and is awaiting bank settlement.
💡 Pro Tip: Most payments move from "Processing" to "Paid" within 3-5 business days, depending on your local banking institution's processing times.
Use these verified resources for more information on payments and timelines:
How Often Will I Get Paid? What Is A Currency Conversion Fee? Stripe Escalation Process for Delayed Transactions UCT Time Payments Questions
Contact Support
If you have any questions or are in need of assistance, please submit a ticket via our support channel.
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